Frequently Asked Questions
Do you still have the same phone number?
Yes
Can I still reach you with your previous E-mail?
Yes, all E-mails are the same.
Has the name of the store changed?
No, we are still Beverly Hills Picture Framing.
Do you still offer the same services and quality?
Yes, in fact, we are adding exciting new services.
Do I need an appointment to come in?
No, walk-ins are perfectly fine, but if you want to see a specific person you are welcome to call ahead or make an appointment
How long does it take to make a custom frame?
On average, about 2 to 3 weeks however, there are some special frames that can take longer.
Can you accommodate rush orders?
Yes, there are certain things we can rush but it may incur extra charges.
How much does custom framing cost?
It is like purchasing a car, do you want a Toyota or a Bently? And what options and upgrades are you interested in? We can usually find a frame for any budget.
Can I preview my design before committing?
Yes, new software is being implemented that allows most designs to be previewed in real time.
Can you repair damaged frames, replace glass, etc.?
Yes we can!
What are your terms and conditions?
Add an answer here.